Honest pricing.
One bill, no surprises.

Every plan includes your website, online booking and the owner dashboard. You see your own site and AI free, before you pay a penny — then it’s your plan price plus 0.5% on payments we process. That’s it.

Free preview first — no card60-day catch-work guaranteeNo long contracts
Save ~17% + setup FREE billed yearly
60-day guarantee: if it doesn’t catch you work you’d have missed, we refund your subscription.
Included in every plan
Your website & domain Online booking Owner dashboard Set up done for you UK support No long contracts

AI Receptionist

Just want your phone answered?
£99/mo
No setup fee
  • AI answers your calls, SMS & website chat 24/7, in your business's voice
  • Rings your mobile first — AI only steps in if you miss it
  • Books the job & texts you every lead instantly
  • Simple booking site, web-chat AI & lead dashboard
  • ≈200 mins of AI answering a month (top up anytime)
Get started free
Free preview first · no card to start

Lite

Sole traders starting out
£99/mo
No setup fee
  • Branded website + domain — or we plug into your existing site
  • Online booking & smart diary
  • Website AI chat assistant
  • Customer & job management
  • Owner dashboard (web & mobile)
Get started
Free preview first · no card to start

Starter

Getting properly set up
£149/mo
+ £495 setup
  • Everything in Lite
  • AI message desk — auto-answers & books from SMS & website chat, captures email enquiries (WhatsApp, Messenger & Instagram rolling out)
  • Deposits & card payments straight to your bank
  • Quotes, invoices & certificates
  • Reminders, reviews & full customer history
  • Enough AI included for ≈500 texts or 2,000 chat replies a month
Get started
Free preview first · no card to start
Most popular

Pro

Busy firms losing leads
£349/mo
+ £1,250 setup
  • Everything in Starter
  • AI phone receptionist — answers your missed calls in a natural voice & books the job
  • Rings your mobile first, then the AI picks up — never miss a lead
  • ≈10 hours of AI call answering a month included (or mix with texts)
  • Calendar & payment integrations · priority support
Get started
Free preview first · no card to start

Premium

Clinics & multi-staff teams
£699/mo
Custom onboarding
  • Everything in Pro
  • Multiple staff & locations
  • Bespoke integrations (stock, accounting, CRM)
  • ≈40+ hours of AI answering a month included
  • Dedicated account manager & industry-tuned AI
Talk to us
We'll scope it with you — no obligation
It scales as the business grows
+£29 per extra engineer+£99 per extra locationAdd-ons: reviews · marketing · reporting · accountingBundles: AI minutes & SMS

The honest bill: your plan price + 0.5% on payments we process. That's it. Every plan includes a generous monthly AI allowance — if you somehow use it all, the AI simply pauses (your website, booking and dashboard keep working) until you choose a top-up. Nothing is charged automatically unless you switch auto top-up on yourself. Customer payments settle straight into your own Stripe account and your bank; the 0.5% sits on top of your own Stripe/card fees.

Side by side

Which plan fits?

Rule of thumb: if missed calls are what’s costing you jobs, you want Pro. If it’s messages and admin, Starter covers it.

What you getAI Receptionist£99/moLite£99/moStarter£149/moPro£349/moPremium£699/mo
Branded website & domainSimple booking site
Online booking & smart diary
Website AI chat
AI on SMS & email enquiries
AI phone receptionist (voice) ≈200 mins/mo ≈10 hrs/mo ≈40+ hrs/mo
Deposits & payments
Quotes, invoices & certificates
Reminders, reviews & historyCustomer records
Multiple staff & locationsAdd-onAdd-on included
Bespoke integrations & account manager
Setup feeNoneNone£495*£1,250*Custom

* Setup fees are FREE on annual billing. All prices in GBP. Every plan starts with a free preview — no card needed.

Pricing FAQ

The money questions, answered straight

Is there really a free preview?
Yes. Create a free account (no card), tell us about your business, and we build your branded website and AI as a preview. You look it over, request changes, and only pay when you want it switched on. If it's not for you, walk away — it cost you nothing.
What does the setup fee cover — and can I avoid it?
It covers the done-for-you build: your website, your AI trained on your services and prices, your diary and payments wired in. On annual billing the setup fee is free — that's usually the better deal if you're staying.
Are there any charges beyond the plan?
One: 0.5% on payments taken through Sonadesk, which sits on top of your own Stripe/card fees. There are no per-user surprises, no hidden usage bills — if you use up your monthly AI allowance, the AI pauses until it renews or you choose a top-up. Auto top-up is off unless you turn it on.
Whose money is it — do payments come to me?
It's yours. Payments settle straight into your own Stripe account and your bank — Sonadesk never holds your money.
How does the 60-day guarantee work?
If Sonadesk doesn't catch you work you'd otherwise have missed in your first 60 days — a call answered while you were on a job, a booking taken overnight, an enquiry captured from chat — we refund your subscription for that period. Full details are in our terms.
Can I cancel?
Yes — no long lock-ins. Cancel with 30 days' notice and your access runs to the end of the paid period.
Can I switch plans later?
Yes. Upgrade any time (charges adjust pro-rata; a tier upgrade may incur the difference in setup fee) and downgrades take effect at your next renewal. Add engineers (+£29) or locations (+£99) whenever you need.

More questions? See the full FAQ or call 07862 147467.

Try before you buy — properly

See your own site and AI before any money moves

Create a free account, tell us about your business, and we’ll build your preview. No card, no commitment — you only pay to switch it on.