Every feature below is live today — nothing here is a mock-up

Everything a front desk does.
Plus all the paperwork.

One platform that answers, books, quotes, takes the money and files the admin — so the only thing left on your plate is the actual work.

No card to startSet up done for you60-day catch-work guarantee
Phone calls SMS Website chat Email enquiries WhatsApp SOON Messenger SOON Instagram DMs SOON

Green dot = answering right now. “Soon” means exactly that — we never sell a channel before it works.

The front desk

From first ring to money in the bank

Follow one enquiry through the system — every step below happens automatically, with you in the loop the whole way.

24/7 AI reception, in your business’s voice

Your phone rings you first, exactly as it does now. Can’t get to it? The AI picks up, has a natural conversation, and handles the whole enquiry — on calls, texts, website chat and email.

  • Answers calls in a natural voice — ring 07862 147467 and hear it
  • Replies to SMS and website chat instantly, any hour
  • Captures email enquiries straight into your inbox
  • Texts you a tidy summary of every conversation
  • WhatsApp, Messenger & Instagram DMsCOMING SOON
Missed call · 9:12pm
Hi, my boiler's making a banging noise — can someone come out?
Sorry to hear that! I can get you booked in. Is tomorrow 8:30am or Thursday 2pm better?
Tomorrow morning please
Done — tomorrow 8:30am. I'll text a confirmation and a deposit link now 👍
✓ Booked · deposit link sent · owner texted a summary
Your calendar · this week
Thu 9:00 — Fuse board inspection14 Heath Lane · booked by the AI at 11:42pm
Thu 13:00 — Quote visit, kitchen rewireBooked online by the customer · deposit paid
Fri 8:30 — Boiler call-outReminder text goes out automatically the evening before

Jobs booked straight into your calendar

The AI only ever offers slots that are genuinely free. Customers can also self-book from your website in about 60 seconds — day or night.

  • Two-way sync with Google Calendar — no double-bookings (Outlook & Apple can subscribe to your diary too)
  • You set your working hours, travel buffers and job types
  • Automatic confirmations and reminders cut no-shows
  • Reschedules and cancellations handled without a phone call

Quotes drafted for you — and chased for you

Tell it the job, and a smart, branded quote is drafted from your own price list. You approve it, Sonadesk sends it — then politely follows it up so you don’t have to.

  • Drafted from the enquiry — you review and approve before anything goes out
  • It only ever uses your prices — the AI never invents a figure
  • Automatic, polite follow-ups on quotes that go quiet
  • Accepted quotes turn into bookings and invoices in one tap
Quote · QT-0148
Kitchen rewire — draft ready for your approvalBuilt from your price list · 6 line items · sent when you say so
Follow-up scheduled“Just checking you got the quote — any questions?” · 3 days after sending
Accepted → bookedOne tap: job in the diary, deposit requested, invoice queued
Payments · this month
£30 deposit — Sarah, fuse boardRequested on the call · paid in 4 minutes ✓ settled to your bank
£420 balance — kitchen rewireInvoice link sent on completion · paid securely by card
Your money, your accountSettles into your own Stripe & bank · Sonadesk fee: 0.5%

Deposits taken on the call. Money in your bank.

The moment a job is booked, a secure payment link goes out — so the customer is committed before you load the van. Balances are collected the same way when the job’s done.

  • Deposit link sent automatically when the AI books a job
  • Card payments secured by Stripe — we never see card numbers
  • Payments settle into your own Stripe account and your bank
  • The honest bill: your plan + 0.5% on payments we process. That’s it.

Invoices & certificates that do themselves

The evening admin shift is over. Invoices are generated from the job and sent with your approval; trade certificates are drafted from the visit, completed and e-signed from your phone.

  • Invoices built from the job — sent, tracked and politely chased
  • Certificate templates built in — EIC, EICR, minor works, PAT and more
  • Complete and e-sign on site, from your phone
  • Everything filed against the customer and the job, automatically
Job JB-0212 · paperwork
Invoice INV-0198 — £420Generated from the job sheet · awaiting your approval
EICR — 14 Heath LaneDrafted from the visit · sign on your phone, sent on payment
Reminder queuedUnpaid after 7 days? A friendly nudge goes out for you
Customer · Sarah H.
Full history in one place2 jobs · 1 quote · 14 messages · 1 certificate · £450 paid
Every call & text, loggedIncluding the ones the AI answered at midnight
Review requestedAsked after the job was paid — at the moment they're happiest

Every customer, remembered perfectly

Calls, messages, jobs, quotes, invoices, certificates and payments — one searchable record per customer. No more scrolling through texts to find an address.

  • Full customer history, searchable in seconds
  • Notes, follow-ups and reminders against every job
  • Review requests go out after completed jobs — the honest way to build your reputation
  • Your data stays yours — never sold, never shared

A website you’d be proud to put on the van

Every plan includes a proper branded website on your own domain — built, hosted and maintained for you, with online booking and the AI chat already wired in.

  • Four designer looks — Bold, Midnight, Clean and Classic — try them live
  • Change it by asking: “make it feel more modern” — the built-in AI editor restyles it while you watch
  • Already have a site you like? The AI chat drops onto it with one line of code
  • Your own domain, hosting and updates included
yourbusiness.co.uk
Built for you, branded to youYour services, your prices, your photos — live in days
Online booking on every pageCustomers book a real free slot in about 60 seconds
AI chat in the cornerAnswering questions and catching leads while you sleep
On tight guardrails

Powerful — and deliberately boring about it

An AI that speaks to your customers has to be trustworthy first and clever second. Here’s how Sonadesk stays on-script.

Only your real prices

It quotes from the price list you give it — nothing else. If a job isn’t on the list, it takes details and hands over to you.

Only genuinely free slots

It reads your real calendar, so it can’t overbook you or promise a Tuesday you don’t have.

Never touches card details

It sends a secure Stripe link instead. Sonadesk never sees or stores a card number — and neither does the AI.

Approval where it matters

Quotes, invoices and anything sensitive wait for your say-so. The AI books and answers; you stay the boss.

Everything logged

Every conversation, booking and action is recorded and reversible. You can read any call it ever took.

Hands over when unsure

If a conversation goes beyond what it knows, it takes a message and flags you — it never bluffs your customers.

Run the lot

One dashboard. Your whole operation.

Jobs, calendar, messages, quotes, invoices, certificates, customers and payments — from your phone in the van or the laptop at home.

Owner dashboard

A morning briefing of what needs you today — approvals, replies and money — on web and mobile.

Unified inbox

Calls, texts, web chats and email enquiries in one thread per customer — nothing slips between apps.

Your team on board

Add engineers as you grow (+£29 each) — everyone sees their jobs, you see everything.

Reviews, the honest way

After a job’s done and paid, Sonadesk asks the customer for a review — at the moment they’re happiest.

Reminders & follow-ups

Booking reminders, quote nudges and invoice chases go out automatically — politely, and only when due.

Know what’s working

See what the front desk caught you — calls answered, jobs booked and money collected, month by month.

Plays nicely

Keeps the tools you already trust

Keep your number, your calendar and your payment account. Sonadesk wires into them — it doesn’t replace them.

Google CalendarOutlookStripeZapier SOONYour existing websiteXero SOONQuickBooks SOON

Something specific you rely on? Ask us — bespoke integrations are available on Premium.

See it for yourself

The best feature list is a phone call

Ring our real line and let the AI take your call — then get your own website and AI built free, before you pay a penny.